Refund policy

We accept exchange or refund for unworn, unwashed items. The policy applies to regular priced items only and is valid within 7 days after purchase. Simply contact us hello@naomiwear.com, we will assist you through the process.

You can either visit our store with the product or send the originally purchased products to us by post. Once we have received your parcel, we will contact you to confirm and send you the alternatives in 5 days.

Customers are responsible for any shipping and/or handling costs when items are returned or exchanged, unless it is due to products’ manufacturing faults.

Non-returnable items include those purchased on sale, discount code orders and all accessories.